Assets tracked in spreadsheets
Warranty dates, AMC terms and service history sit in files nobody updates, so a covered repair gets paid for twice.
One QR-tagged record per asset with ownership, warranty, AMC and every service event.
Operational Control
Assets, stock and field work on one record — from the ticket to the technician to the cost.
Register assets, run preventive maintenance, keep stock at the right level, dispatch field work by skill and geography, and connect every job back to the customer ticket, the parts it used, the vendor and the cost.
- 3Capability areas
- 12Modules
- QRAssets & stock
- Offline-readyField app
app.quipcom.ai
Illustrative UI
Illustrative QuipAI screen — Asset registry with QR-tagged records, location, warranty and service history
Asset Registry SearchAR
312+4
Registered
241
Under warranty / AMC
18
Service due · 30d
3
Down
AssetsQR-tagged · scan to open
QRFV-01 · MV Harbour StarVesselNorth PierAMC to Mar 2027
QRGEN-14 · Backup generatorPlantIsland Bay terminalWarranty to Nov 2026
QRSCN-07 · QR boarding scannerDeviceGate 2Service due 12 Oct
QRPOS-03 · Counter terminalDeviceHarbour Cove counterUnder repair
QRVH-22 · Shuttle vanVehicleDepotInsurance to Jan 2027
QRAC-31 · Lounge air-conPlantNorth Pier loungeService due 3 Oct
QRFV-02 · MV Island RunnerVesselIsland BayAMC to Aug 2027
QRPMP-09 · Bilge pump setPlantFV-01 engine roomService due 21 Oct
QRSCN-11 · Counter scannerDeviceHarbour CoveWarranty to Jun 2027
3 capability areas · 12 modules
Everything Asset & Field Service covers, at a glance
01
Asset Management
One record per asset, from registration through every service event, with the cost attached.
- Asset Registry
- Preventive Maintenance
- Vendor & Cost Reporting
Inventory Management
Parts, consumables and stock across stores, vehicles and sites — with reorder points that fire before the shelf is empty.
- Stock & Locations
- Reorder Points & Purchasing
- Stock Movements & Audit
- Inventory Reports
Field Service
Work orders, dispatch and a technician app that works without signal — every job tied to the asset, the parts and the ticket.
- Work Orders
- Dispatch & Scheduling
- Technician App & Field Proof
- Service Contracts & SLAs
- Field Analytics
Why it matters
Where the work usually falls through
Maintenance happens after the failure
Preventive work is planned on a calendar, then skipped when the day gets busy.
Maintenance plans create work orders routed by skill, geography and SLA, with compliance visible.
Costs nobody can trace
Parts, labour and vendor spend are added up at month end, and nobody knows what an asset really costs to run.
Every job is costed with its parts, labour and vendor spend, then rolled up per asset.
01 · Asset Management
3 modulesOne record per asset, with every service event and its cost
One record per asset, from registration through every service event, with the cost attached.
app.quipcom.ai
Illustrative UI
Illustrative QuipAI screen — Asset registry with QR-tagged records, location, warranty and service history
Asset Registry SearchAR
312+4
Registered
241
Under warranty / AMC
18
Service due · 30d
3
Down
AssetsQR-tagged · scan to open
QRFV-01 · MV Harbour StarVesselNorth PierAMC to Mar 2027
QRGEN-14 · Backup generatorPlantIsland Bay terminalWarranty to Nov 2026
QRSCN-07 · QR boarding scannerDeviceGate 2Service due 12 Oct
QRPOS-03 · Counter terminalDeviceHarbour Cove counterUnder repair
QRVH-22 · Shuttle vanVehicleDepotInsurance to Jan 2027
QRAC-31 · Lounge air-conPlantNorth Pier loungeService due 3 Oct
QRFV-02 · MV Island RunnerVesselIsland BayAMC to Aug 2027
QRPMP-09 · Bilge pump setPlantFV-01 engine roomService due 21 Oct
QRSCN-11 · Counter scannerDeviceHarbour CoveWarranty to Jun 2027
app.quipcom.ai
Illustrative UI
Illustrative QuipAI screen — Preventive maintenance plan with due, overdue and completed jobs
Preventive Maintenance SearchAR
Plan · next 30 days94% on plan
Scanner firmware & lens checkSCN-07 · Priya NairDue 12 Oct
Generator 250h serviceGEN-14 · Vikram SethiDue 18 Oct
Vessel hull inspectionFV-01 · Marine vendorOverdue 3d
Air-con filter changeAC-31 · Kiran DasDue 3 Oct
Van 10,000 km serviceVH-22 · Auto vendorDone 28 Sep
Bilge pump overhaulPMP-09 · Meera IyerDue 21 Oct
Counter scanner calibrationSCN-11 · Rahul ShahDue 26 Oct
Compliance · 6 months
SCN-07 has failed twice since June — consider replacing before the festival peak.
app.quipcom.ai
Illustrative UI
Illustrative QuipAI screen — Analytics dashboard with KPIs, a trend line and a breakdown
Analytics SearchAR
128-9%
Open tickets
94%+2%
SLA met
11m-3m
First response
4.7+0.2
CSAT
Tickets · 30 days
By category
Refunds
31%
Reschedule
24%
Boarding / QR
18%
Payments
15%
Other
12%
01
Asset Registry
Ownership, location and warranty in one record
- Register assets, ownership, location, serial numbers, warranty, AMC and service history
- QR-tagged records make an asset identifiable in the field, not just in a spreadsheet
- Full service history stays attached as the asset moves or changes hands
02
Preventive Maintenance
Plans routed by skill, geography and SLA
- Create preventive maintenance plans on a schedule rather than waiting for failure
- Work is routed by technician skills, geography and SLA
- Compliance against the plan is visible, not just completion of individual jobs
03
Vendor & Cost Reporting
Failures and field work connected to the ticket and the cost
- Failures and field work link back to the customer ticket that raised them
- Vendor performance tracked against SLA, not just invoiced after the fact
- Cost-per-asset reporting rolls up maintenance, parts and vendor spend
02 · Inventory Management
4 modulesStock across stores, vehicles and sites, reordered before it runs out
Parts, consumables and stock across stores, vehicles and sites — with reorder points that fire before the shelf is empty.
app.quipcom.ai
Illustrative UI
Illustrative QuipAI screen — Stock levels by item and warehouse with reorder alerts
Inventory SearchAR
186
SKUs
₹9.4L+3%
Stock value
7
Below reorder
1
Out of stock
Stock by itemon hand · reorder point
Thermal ticket rollsGate store
420 / 200
Scanner batteriesGate store
14 / 20Reorder
Generator oil filtersDepot
6 / 4
Life jackets · adultFV-01
180 / 160
POS paperHarbour Cove
3 / 10Reorder now
Van brake padsDepot
2 / 4Reorder
Scanner lens kitsGate store
22 / 10
Engine coolant · 5LDepot
5 / 8Reorder
app.quipcom.ai
Illustrative UI
Illustrative QuipAI screen — Stock levels by item and warehouse with reorder alerts
Inventory SearchAR
186
SKUs
₹9.4L+3%
Stock value
7
Below reorder
1
Out of stock
Stock by itemon hand · reorder point
Thermal ticket rollsGate store
420 / 200
Scanner batteriesGate store
14 / 20Reorder
Generator oil filtersDepot
6 / 4
Life jackets · adultFV-01
180 / 160
POS paperHarbour Cove
3 / 10Reorder now
Van brake padsDepot
2 / 4Reorder
Scanner lens kitsGate store
22 / 10
Engine coolant · 5LDepot
5 / 8Reorder
app.quipcom.ai
Illustrative UI
Illustrative QuipAI screen — Stock in, out and transfers with a daily movement chart
Stock Movements SearchAR
Movements · today48
IN200 × Thermal ticket rollsSupplier PO-118 · Gate store
OUT2 × Scanner batteriesIssued to Priya · WO-2041
XFER20 × Life jacketsDepot → FV-01
OUT1 × Generator oil filterIssued to Vikram · WO-2039
IN10 × POS paperSupplier PO-121 · Harbour Cove
ADJ-1 × Van brake padsStock count · damaged
OUT4 × Scanner lens kitsIssued to Meera · WO-2044
XFER6 × Engine coolant · 5LDepot → Island Bay
In vs out · 7 days
app.quipcom.ai
Illustrative UI
Illustrative QuipAI screen — Analytics dashboard with KPIs, a trend line and a breakdown
Analytics SearchAR
128-9%
Open tickets
94%+2%
SLA met
11m-3m
First response
4.7+0.2
CSAT
Tickets · 30 days
By category
Refunds
31%
Reschedule
24%
Boarding / QR
18%
Payments
15%
Other
12%
01
Stock & Locations
What you have, where it is, and what it is worth
- Items, SKUs and units tracked per location — stores, depots, vehicles and sites
- On-hand, reserved and available quantities with a running stock value
- Barcode or QR labels so a count or an issue is a scan, not a form
02
Reorder Points & Purchasing
Reorder before the job stalls
- Minimum and reorder levels per item and location, with alerts when stock crosses them
- Purchase orders raised against suppliers and received into stock in one step
- Lead times and supplier performance visible next to the item they affect
03
Stock Movements & Audit
Every in, out, transfer and adjustment, with who and why
- Stock issued to a work order is deducted automatically and costed to the job
- Transfers between locations and count adjustments logged with a reason
- Cycle counts and variance reports without stopping the operation
04
Inventory Reports
Consumption, ageing and value by location
- Consumption by item, job type and asset — what actually gets used
- Slow-moving and ageing stock flagged before it becomes write-off
- Stock value and turns per location for finance, without a spreadsheet
03 · Field Service
5 modulesWork orders, dispatch and a technician app that works without signal
Work orders, dispatch and a technician app that works without signal — every job tied to the asset, the parts and the ticket.
app.quipcom.ai
Illustrative UI
Illustrative QuipAI screen — Field work orders by status with SLA and technician
Work Orders SearchAR
23
Open
9
Due today
2
SLA at risk
86%+3%
First-time fix
Work orderslinked to asset and ticket
WO-2041Scanner not reading at Gate 2SCN-07 · Priya NairIn progress1h 20m
WO-2042Generator alarm · Island BayGEN-14 · Vikram SethiDispatched3h 40m
WO-2043POS terminal deadPOS-03 · UnassignedNew25m
WO-2039Air-con not cooling · loungeAC-31 · Kiran DasAwaiting parts—
WO-2036Van serviceVH-22 · Auto vendorCompleted—
WO-2044Bilge pump noise · FV-01PMP-09 · Meera IyerDispatched5h 10m
WO-2045Counter scanner offlineSCN-11 · UnassignedNew55m
WO-2038Lounge lighting faultAC-31 · Rahul ShahIn progress2h 05m
app.quipcom.ai
Illustrative UI
Illustrative QuipAI screen — Technician schedule and capacity for the day
Dispatch Board SearchAR
8
Technicians on shift
22
Jobs today
1
Unassigned
22m-4m
Avg travel
Schedule · 08:00 – 16:00 Auto-routed by skill & distance
PNPriya NairGate 2
VSVikram SethiIsland Bay
KDKiran DasNorth Pier
SASana AliDepot
DMDev MenonHarbour Cove
MIMeera IyerNorth Pier
RSRahul ShahGate 2
ARAsha RaoIsland Bay
0810121416
app.quipcom.ai
Illustrative UI
Illustrative QuipAI screen — Field work orders by status with SLA and technician
Work Orders SearchAR
23
Open
9
Due today
2
SLA at risk
86%+3%
First-time fix
Work orderslinked to asset and ticket
WO-2041Scanner not reading at Gate 2SCN-07 · Priya NairIn progress1h 20m
WO-2042Generator alarm · Island BayGEN-14 · Vikram SethiDispatched3h 40m
WO-2043POS terminal deadPOS-03 · UnassignedNew25m
WO-2039Air-con not cooling · loungeAC-31 · Kiran DasAwaiting parts—
WO-2036Van serviceVH-22 · Auto vendorCompleted—
WO-2044Bilge pump noise · FV-01PMP-09 · Meera IyerDispatched5h 10m
WO-2045Counter scanner offlineSCN-11 · UnassignedNew55m
WO-2038Lounge lighting faultAC-31 · Rahul ShahIn progress2h 05m
app.quipcom.ai
Illustrative UI
Illustrative QuipAI screen — SLA compliance by department and agent leaderboard
SLA & Agent Analytics SearchAR
SLA compliance · by department
Refunds91%
Reschedule97%
Boarding94%
Payments88%
General98%
Leaderboard · this week
1PNPriya Nair41 resolvedCSAT 4.8
2ARAsha Rao38 resolvedCSAT 4.7
3DMDev Menon35 resolvedCSAT 4.6
4RSRahul Shah29 resolvedCSAT 4.7
5SASana Ali27 resolvedCSAT 4.9
app.quipcom.ai
Illustrative UI
Illustrative QuipAI screen — Volume, resolution rate and handling time on one board
Command Centre SearchAR
412+6%
Volume today
61%+3%
Resolved by AI
4m 10s-40s
Avg handling
9
Open escalations
Volume · today by hour
By channel
WhatsApp46%
Web chat31%
Email17%
Forms6%
01
Work Orders
One job record from request to sign-off
- Raised from a ticket, an alert, a maintenance plan or by hand — same record either way
- Status, priority, SLA, asset, parts and technician on one screen
- First-time-fix and SLA-at-risk visible for the whole board, not one job at a time
02
Dispatch & Scheduling
The right technician, by skill and distance
- Assign by skill, certification, location and current load — automatically or by hand
- A day board per technician with travel time, so the plan survives contact with traffic
- Reassign in one drag when a job overruns or a technician calls in
03
Technician App & Field Proof
Checklists, parts context and completion proof
- Mobile checklists give technicians parts context before they arrive on site
- Photo or signature-based completion proof attached to the work order
- Built for low-connectivity environments, syncing once back online
04
Service Contracts & SLAs
What was promised, per customer and per asset
- AMC and warranty terms per asset drive response and resolution targets automatically
- Entitlements checked at the point of the request — covered, chargeable or expired
- Renewals and expiries surfaced before the customer calls about them
05
Field Analytics
First-time fix, travel time, utilisation and cost per job
- First-time-fix rate, mean time to repair and SLA compliance by team and region
- Technician utilisation and travel versus wrench time
- Cost per job with parts, labour and vendor spend, linked to the asset
How it works
From first touch to done, step by step
- 01
Register
Assets and stock are registered with QR labels; maintenance plans and reorder points begin.
- 02
Detect
A ticket, an alert, a plan or a low-stock trigger creates a work order with the asset history attached.
- 03
Dispatch
The job goes to the right technician by skill and distance, with the parts reserved.
- 04
Resolve & report
Work is completed with proof; stock, costs, warranty and vendor performance update automatically.
What changes
Before and after, in plain terms
Operational changes, not promised percentages. We size the impact with you against your own baseline.
Area
Today
With Asset & Field Service
Asset records
Warranty and AMC terms are looked up in files.
QR-tagged records with warranty, AMC and the full service history.
Maintenance
Work starts when something breaks.
Preventive plans routed by skill and geography, with compliance tracked.
Stock
The part runs out mid-job.
Reorder points per item and location, with purchase orders received in one step.
Dispatch
The nearest free technician is a guess.
Assignment by skill, certification, location and load, on a day board.
Field proof
Job completion is a phone call.
Checklists and photo or signature proof, synced from low-signal sites.
Cost
Cost per asset is estimated at year end.
Cost per job and per asset, with parts, labour and vendor spend.
Built for you
One workspace, 5 roles
Each role sees its own queue, its own actions and the same underlying record.
For the operations manager
Sees the work order board, plan compliance and stock health in one place.
- Work orders, plan compliance and stock health together
- SLA-at-risk jobs visible early
- First-time fix and cost per job by team and region
Modules they use most
Part of the platform
Asset & Field Service is one product. The platform keeps it connected.
Configured to your process, brand, roles and integrations. The layer underneath is shared, so adding another product extends what you already run.
Shared across every QuipCom product
Roles & permissionsTheme & brandingWorkflow rulesAPIs & integrationsAgentic AI
Deployment: Cloud · SaaS · On-premise
Works with Field Service
Servicing appliances you sell?
Field Service Management covers installation and repair for customer-owned appliances, from the purchase invoice to the technician’s job sheet and the bill.
Explore Field Service Works with Inventory ManagementRunning a spare-parts network?
Inventory Management adds model-compatible catalogues, job reservations, technician kits and defective returns.
Explore Inventory ManagementRollout
How it goes live
Each phase is usable on its own. Configuration follows your process, not a fixed template.
- 1Phase 1
Assets & work orders
Register assets, raise and complete work orders, capture field proof.
- 2Phase 2
Maintenance plans
Preventive schedules, compliance tracking and routing rules.
- 3Phase 3
Inventory
Locations, stock levels, reorder points, issue-to-job costing.
- 4Phase 4
Dispatch & contracts
Day board, auto-assignment, AMC and warranty entitlements.
- 5Phase 5
Analytics & integrations
First-time fix, cost per job, alerts from IoT/POS, ERP export.
Where things stand
What you can see working in a demo today, and what is configured during production activation.
Demonstrable today
- Asset registry with QR-tagged records
- Preventive maintenance planning and compliance
- Stock by location with reorder alerts and movement log
- Work orders, dispatch board and mobile field proof
- Vendor, cost and field analytics dashboards
Production activation
- IoT/POS alert integrations
- Supplier and vendor portal connections
- ERP/accounting export
- Barcode/QR label printing setup
Asset & Field Service: questions teams ask
Yes. Tickets, work orders, maintenance history, parts used, costs and vendor actions stay connected to the same asset record.
Yes. Stock is tracked per store, depot, vehicle or site, with transfers between them and reorder points per location.
No. The technician app captures checklists, parts and proof offline and syncs when back online.
Yes. Work orders and the technician app run on their own; assets, inventory and contracts activate in later phases.
Still need help? Book a demo.
Bring one real asset list.
We’ll register a few assets, set a maintenance plan and dispatch a sample work order live.