Dealers, EV & Field Services

Field sales, territory coverage and a knowledge base built from your own product documents.

Field reps run their whole day — visits, check-ins, quick logging — from My Day, territory coverage stays visible to managers, and a GenAI knowledge base built from your own catalogues and manuals grounds both the sales assistant and the support desk.

WO-2408 · ServiceTechnician on site
What you will measure from day one
  • Visit compliance rate
  • Territory attainment
  • Knowledge base answer rate
  • Ticket-to-account linkage
Built for

One platform, configured for each way you operate.

Dealer networks

Dealer accounts, territories and visit coverage managers can actually see.

EV & two-wheeler brands

Product questions answered from your own manuals and spec sheets.

Field service teams

Dispatch, technician app, parts and sign-off on one job record.

Equipment & machinery

Service contracts, spare parts and job-linked billing for installed assets.

What changes

From what gets in the way to what runs on its own.

Today

Field visit compliance is invisible to managers until a customer complains

With QuipCom

A field day that runs itself

Reps and technicians start in My Day: planned visits, check-ins, quick logging and work orders, syncing when there is signal.

Today

Product knowledge lives in PDFs and manuals nobody in the field can search quickly

With QuipCom

Coverage managers can actually see

Planned-versus-actual visits, territory attainment and open work orders show up without asking for a report.

Today

Dealer and service tickets are not tied back to the account or territory that raised them

With QuipCom

Product knowledge in the field

A knowledge base built from your own manuals and specification sheets answers questions inside the sales assistant and the support desk.

In the product

The screen your team works from.

Field reps run their whole day — visits, check-ins, quick logging — from My Day, territory coverage stays visible to managers, and a GenAI knowledge base built from your own catalogues and manuals grounds both the sales assistant and the support desk.

  • Plan
  • Work
  • Support and learn
app.quipcom.ai
QUIPCOM OPERATIONS

After-sales service

Bengaluru service network

Interactive sample
Open requests4Installation, repair & AMC
Appointments2Confirmed customer slots
Awaiting parts1Heating element · Aura 25
Purchase channels4One service record per appliance

Customer service requests

Select a request to review and schedule it.

Today

SR-24081

New chimney installation and duct connection

Scheduled
Customer / service areaPriya Sharma · Indiranagar · 560038
Product / serialChimney · Aster 90 · AS90-241086
Purchase evidenceOnline marketplace · INV-7841 · verified
Service coverageInstallation chargeable

Customer confirmation stays on the ticket.

Technician day plan

Travel, on-site work and parts exceptions stay visible.

AR
Anita Rao

Chimney installation

En route · last sync 10:12
10:00–12:00
RK
Ravi Kumar

Hob diagnosis

On site · checked in 12:08
12:00–14:00
MN
Meera Nair

Water heater repair

Follow-up needed · last sync 09:40
Awaiting part
A day, end to end

How it runs once it is live.

  1. 1

    Plan

    Territories, dealer accounts and service contracts define who visits whom, and what response is owed.

  2. 2

    Work

    Reps log visits and technicians close work orders with photo or signature proof, offline if needed.

  3. 3

    Support and learn

    Dealer and service tickets link to the account and asset; the knowledge base grounds every answer.

What the system does underneath

  • A field rep starts their day in My Day, checks in at each planned visit and logs activity as it happens
  • A manager sees planned-versus-actual visits and territory attainment without asking for a report
  • A dispatcher assigns the service visit; the technician tracks arrival, records parts and captures sign-off in the mobile application
  • Consumed parts update inventory and approved labour and service charges flow into job billing
  • A product question is answered from the knowledge base built out of your own manuals, in the sales assistant or the support desk

Dealers, EV & Field Services FAQs

Yes — this is the same Knowledge Studio pipeline demonstrated on a real corpus of product documents and website content.

My Day is built to capture check-ins and logging and sync once a connection is available.

Still need help? Book a demo.

See it configured for dealers, ev & field services.

Bring one real route, queue or enquiry list — we configure it live in 45 minutes and you keep what we build.

Request a demo