On hand is not available
The shelf count includes parts already promised to another job and units waiting for inspection, so a visit gets booked against stock that cannot be used.
Available is always on hand minus reserved and quarantined stock.
Warehouses · Service centres · Technician stock
The right spare part. At the right visit. Fully accounted for.
Connect central stores, service centres and technician kits. Match spare parts to appliance models, reserve stock for a customer ticket and track what was issued, fitted, returned or sent back under warranty.
- Model-linkedParts catalogue
- Multi-locationStock availability
- Ticket-linkedIssue & consumption
- TraceableReturns & costs
One sample recordIllustrative data
- 01 · Right partDK-150 · Duct kit 150 mmCompatible
Fits Aster 60 / 90
- Location
- Bengaluru centre · Bin D-02
- Rate
- ₹650 before tax
- 02 · Promisable stockAvailable to issue · 24
On hand minus reserved and quarantine
Available 24Reserved 6On hand 30 - 03 · Reserved for the visitSR-24081 → Anita Rao’s kitReserved
Issued with acknowledgement
- Ticket
- Aster 90 installation
- Quantity
- 1 kit
- 04 · Accounted forFitted · 1 consumedReconciled
Cost linked to SR-24081
Every movement keeps its reference, owner and reason.
Why it matters
Where the work usually falls through
Parts disappear into technician kits
Spares are handed over at the counter and nobody can say later which were fitted, which are still in the van and which came back.
Every issue, fit and return is recorded against the ticket and the person holding the part.
Defective returns are never closed
Removed parts pile up in a corner, mixed with good stock, and supplier claims are missed.
Defective parts stay in quarantine until inspection and a claim decision are recorded.
3 stages · 8 modules
How Inventory Management fits together
Each stage hands its work to the next on the same record. Select any module to see what it does.
- 01Stage 1
Catalogue, Availability & Allocation
A stock balance only helps when it is the right part, for the right model, in a usable location.
- 02Stage 2
Replenishment, Receipts & Returns
Keep shortages, supplier deliveries and defective returns visible until each has a recorded outcome.
- 03Stage 3
Stock Accountability & Reporting
Make every adjustment explainable and every service cost traceable to the parts that were used.
app.quipcom.ai
Service parts inventory
72On hand19Reserved49Available
DK-150Duct kit · Aster 60 / 9024 available
PCB-4BController · Ember 4B6 available
HE-25Element · Aura 25Reorder
Illustrative workflow · sample records
Stage 1 · Catalogue, Availability & Allocation
Stock & Service Locations
Separate what is on the shelf from what you can promise.
Stock balances you can trust at every location: central stores, service centres and technician kits.
- Four numbers, not one: On-hand, reserved, available and quarantine quantities are tracked across central stores, service centres and technician kits.
- Each location properly described: Bin, unit, reorder level and stock ownership are kept with each location record, so a count or an issue lands in the right place.
- Scan instead of type: Barcode or QR identification is used to receive and issue the correct SKU, reducing the wrong-part errors that typed codes invite.
See it work
Follow one record, step by step
Follow a spare from the warehouse to the customer’s appliance, with the service ticket connecting every reservation, issue, return and cost.
Step 01 of 05 · Parts administrator
Map the right spare
Link the SKU to appliance models, approved substitutes and stocking locations.
Try it below
Search by SKU or appliance model, then select a part to see what it fits.
Outcome: Compatible part identified
app.quipcom.ai
QUIPCOM OPERATIONS
Service parts inventory
Central stores → service centre → technician
On hand72Across 4 part numbers
Reserved for jobs19Allocated, not available to promise
Available to issue49Excludes reserved & quarantine
Quarantine4Inspection or return required
Model-compatible spare catalogue
Select a part to inspect compatibility and job allocation.
| Part / location | On hand | Reserved | Available |
|---|---|---|---|
| 30 | 6 | 24 | |
| 12 | 4 | 6 | |
| 22 | 3 | 18 | |
| 8 | 6 | 1 |
2 parts below reorder level. Check open job demand before replenishing.
DK-150
Duct kit · 150 mm
Compatible appliance modelsAster 60 / 90
Stock locationBengaluru centre
Quarantined / unavailable0 units
Minimum available level12 units
Catalogue rate before tax₹650
JOB ALLOCATION
SR-24081 · Priya Sharma
Aster 90 installation · Anita Rao
1 duct kit needed for the visit.
Reservation protects the part; issue records custody.
01Central warehouseReceive & inspect
02Service centreReserve & transfer
03Technician kitIssue & acknowledge
04Customer applianceFit · consume · return
What changes
Before and after, in plain terms
Operational changes, not promised percentages. We size the impact with you against your own baseline.
Area
Today
With Inventory Management
Availability
The shelf count includes promised and damaged stock.
Available is on hand minus reserved and quarantined stock, per location.
Compatibility
Technicians pick a part that looks right.
Parts are mapped to appliance models and approved substitutes.
Job allocation
Tomorrow’s part is used on another job today.
Stock is reserved against the ticket before the appointment.
Technician kits
Nobody knows what is in each van.
Issues and returns are recorded per technician, with acknowledgement.
Returns
Defective parts pile up with good stock.
Quarantine, inspection and supplier claims are tracked to a decision.
Purchasing
Orders are raised when the shelf is already empty.
Reorder alerts are combined with open job demand before a PO is raised.
Built for you
One workspace, 5 roles
Each role sees its own queue, its own actions and the same underlying record.
For the central inventory team
Owns part masters, compatibility, location stock and replenishment policy.
- Part masters and model compatibility in one catalogue
- Balances by warehouse, centre and technician kit
- Replenishment driven by stock levels and job demand
Part of the platform
Inventory Management is one product. The platform keeps it connected.
Configured to your process, brand, roles and integrations. The layer underneath is shared, so adding another product extends what you already run.
Shared across every QuipCom product
Roles & permissionsTheme & brandingWorkflow rulesAPIs & integrationsAgentic AI
Deployment: Cloud · SaaS · On-premise
Rollout
How it goes live
Each phase is usable on its own. Configuration follows your process, not a fixed template.
- 1Phase 1
Catalogue & opening stock
Import SKUs and model mappings; verify warehouse, centre and technician balances.
- 2Phase 2
Controlled movements
Configure reservation, issue, receipt, return, count and approval workflows.
- 3Phase 3
Connected service costs
Connect work orders, technician consumption, purchasing and accounting exports.
Inventory Management: questions teams ask
Yes. Each location or technician kit has its own balance and movement history. Reservations, issues and transfers identify which ticket needs the part and who holds it.
The catalogue links approved part numbers and substitutes to appliance models or revisions. Your parts team maintains those mappings rather than asking technicians to choose from an unqualified stock list.
Unused usable stock is returned and reconciled against the original issue. Defective removed parts follow a separate quarantine and return workflow, linked to the customer ticket and any supplier claim.
Available stock excludes reserved and quarantined quantities. Cancellation or reassignment releases the original reservation through a recorded action.
Yes. Catalogue, warehouse, purchasing and stock-control workflows can run independently. Connect Field Service when you want job reservations and technician consumption to follow the service ticket.
Still need help? Book a demo.
Bring one real spare part.
We’ll map its models, locations and a live reservation on the call, from central stores to the technician’s kit.