Four numbers, not one
On-hand, reserved, available and quarantine quantities are tracked across central stores, service centres and technician kits. Available is what can be promised: on hand minus reserved and quarantined stock.
Separate what is on the shelf from what you can promise.
Stock balances you can trust at every location: central stores, service centres and technician kits.
Illustrative workflow · sample records
Part of Catalogue, Availability & Allocation in Inventory Management. A stock balance only helps when it is the right part, for the right model, in a usable location.
On-hand, reserved, available and quarantine quantities are tracked across central stores, service centres and technician kits. Available is what can be promised: on hand minus reserved and quarantined stock.
Bin, unit, reorder level and stock ownership are kept with each location record, so a count or an issue lands in the right place.
Barcode or QR identification is used to receive and issue the correct SKU, reducing the wrong-part errors that typed codes invite.
Interactive, with fictional records. Select records and try the actions; the panel this module is about is highlighted.
Central stores → service centre → technician
Select a part to inspect compatibility and job allocation.
| Part / location | On hand | Reserved | Available |
|---|---|---|---|
| 30 | 6 | 24 | |
| 12 | 4 | 6 | |
| 22 | 3 | 18 | |
| 8 | 6 | 1 |
Duct kit · 150 mm
Aster 90 installation · Anita Rao
1 duct kit needed for the visit.
Reservation protects the part; issue records custody.
Stock & Service Locations is 1 of 3 modules in this area. Each one works on the same record.
Follow a spare from the warehouse to the customer’s appliance, with the service ticket connecting every reservation, issue, return and cost.
Link the SKU to appliance models, approved substitutes and stocking locations.
Check usable availability and allocate parts against the customer ticket.
Transfer from stores to the technician kit with a recorded acknowledgement.
Log fitted parts. Return unused stock and quarantine defective replacements.
Review job costs, count variances and open demand before the next purchase.
Owns part masters, compatibility, location stock and replenishment policy.
Illustrative workflow · sample records
Find the spare that actually fits the appliance.
Illustrative workflow · sample records
Reserve for a specific visit, then record what was fitted.
We’ll map its models, locations and a live reservation on the call, from central stores to the technician’s kit.