Terms & Conditions
Read QuipCom's Terms & Conditions covering account use, subscriptions, billing, acceptable use, and liability for our operations platform.
These Terms & Conditions ("Terms") govern your access to and use of the QuipCom platform (the "Service"). By using or accessing the Service, you agree to these Terms.
1. Who we are
QuipCom is a software-as-a-service (SaaS) provider offering Sales CRM, Service CRM, a Booking Engine, inventory and field service management, conversational and knowledge AI, and HR technology services. Available features and implementation scope depend on the product and subscription you select. For questions, contact us at hello@quipcom.ai.
2. Account registration & access
To use certain features you must create an account. You agree to provide accurate information, keep credentials secure, and be responsible for all activity under your account. Notify us immediately if you suspect unauthorized access.
3. Subscriptions, billing & trials
Access to paid features is provided under a subscription. Prices, billing cycles, and available plans are described on our Pricing page and may change with notice. By subscribing you authorize recurring charges to the payment method provided.
We may offer free trials. Trial features and duration are defined at the time of offer. At trial end, you will be billed if you enroll in a paid plan.
4. Refunds and cancellations
Our Refund Policy and Cancellation Policy explain how refunds and cancellations are handled. Generally, refunds are available within the first 30 days for qualifying subscriptions, subject to verification and our billing terms.
5. Acceptable use
You agree not to use the Service to host, transmit or store unlawful content or to interfere with others’ use. Prohibited activities include (but are not limited to): attempting to gain unauthorized access to systems, sending spam, exploiting the Service to distribute malware, or reverse engineering our software.
6. Data & integrations
You retain ownership of data you upload to the Service. You grant QuipCom a license to use, store and process your data to provide the Service and related support. Integrations with third-party services (e.g., identity providers, communication platforms) are provided to improve functionality; those third parties' terms apply to such integrations.
See our Privacy Policy for information on how we collect, use, and protect personal data.
7. Intellectual property
The Service and all content, trademarks, software and designs are the property of QuipCom or our licensors. You are granted a limited, non-exclusive right to use the Service according to these Terms.
8. Security
We maintain administrative, technical and physical safeguards designed to protect data. No internet-connected service can be guaranteed completely secure; you should implement controls (access management, backups) appropriate to your organization's needs.
9. Warranties & limitation of liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE EXTENT PERMITTED BY LAW, QUIPHR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL QUIPHR'S AGGREGATE LIABILITY EXCEED THE AMOUNTS PAID BY YOU IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.
10. Termination
We may suspend or terminate accounts that violate these Terms or for non-payment. Upon termination, access to your data may be disabled; we typically provide an export window before permanent deletion according to our Data Retention policy.
11. Governing law
These Terms are governed by the laws of India, without regard to conflict-of-law principles. If you are a consumer in another country, local mandatory laws may apply.
12. Changes to terms
We may update these Terms. Material changes will be notified by email or via the platform. Continued use after changes constitutes acceptance of the revised Terms.
13. Contact
For questions about these Terms contact hello@quipcom.ai.