Every enquiry — phone, form, chat or WhatsApp — lands as a tagged lead with an SLA timer running. The agent quotes against live rates, sends by WhatsApp or email, and confirms the booking, all from the lead record, without switching screens.
Phone, form and OTA-adjacent enquiries captured and quoted fast.
High-value stays where a missed call is a lost booking.
Programme enquiries nurtured over weeks, not minutes.
Small teams that need follow-up to run without a dedicated sales desk.
Most enquiries arrive by phone, and nothing guarantees one is answered and quoted before the guest books elsewhere
Calls, missed calls, forms, chat and WhatsApp all land as tagged leads with an SLA timer running from the first second.
A missed call has no automatic follow-up — it is simply lost
The agent quotes from inside the lead against live rates and sends by WhatsApp or email without switching screens.
Quoting requires switching between the enquiry, the rate sheet and a messaging app
Silent-guest nurture, quotation reminders and lean-season win-back run as sequences; a reply pauses them and hands over to a person.
Every enquiry — phone, form, chat or WhatsApp — lands as a tagged lead with an SLA timer running. The agent quotes against live rates, sends by WhatsApp or email, and confirms the booking, all from the lead record, without switching screens.
Illustrative sales pipeline board across five stages, with deal value, AI score, weighted forecast and monthly closed revenue.
For hotels, resorts & wellness retreats: Missed-call-to-lead capture, SLA timers, quote-from-lead, WhatsApp automation
Explore Sales CRMA call, missed call, form or WhatsApp message becomes a lead with source, owner and clock.
The agent quotes from the lead record and sends it on the guest's channel while the enquiry is warm.
The booking confirms from the lead; in-stay and post-stay requests run through the Service CRM with SLAs.
Yes — automation workflows cover silent-guest nurture, quotation reminders and lean-season win-back without a human approval step, if you want them to.
Quoting is designed to reference your live rate source so the price sent matches what would actually be charged.
Bring one real route, queue or enquiry list — we configure it live in 45 minutes and you keep what we build.