Ferry, Cruise & Water Transport

Seat-level inventory, QR boarding and a live manifest for daily sailings.

The Booking Engine runs the full customer, agent and counter journey on one inventory — seat maps, fare calendars, add-ons and coupons — with check-in and boarding validated by QR against a live manifest. Proven on daily ferry operations.

09:15 · North PierIsland BayOn timeQR boarded186 / 210
What you will measure from day one
  • Seats sold vs. capacity
  • Boarding time per sailing
  • Refund turnaround
  • Channel mix (web / agent / counter)
Built for

One platform, configured for each way you operate.

Passenger ferries

Daily scheduled sailings with seat maps, fare classes and a live boarding manifest.

Vehicle & RoRo ferries

Vehicle bays sold alongside passenger seats from the same sailing capacity.

Cruises & day cruises

Cabin or deck inventory, add-ons like meals and transfers, and group bookings.

Water taxis & island hops

Short, frequent departures sold at the jetty counter, by agents and online.

What changes

From what gets in the way to what runs on its own.

Today

Counter, call-centre and web sales fight over the same seats without one shared inventory

With QuipCom

One inventory, every channel

Web, agents and the counter sell from the same seat map and vehicle bays, so the last four seats are never sold twice.

Today

Boarding relies on a paper or spreadsheet manifest that is already out of date by departure

With QuipCom

Boarding that keeps up with the queue

QR check-in validates against the live manifest — offline if it must — and the ops manager watches the load fill in real time.

Today

Refunds and reschedules are negotiated case by case instead of running off a written policy

With QuipCom

Refunds and reschedules on policy

A delayed sailing moves its passengers in one action; refunds run through a desk with an approval step and reconcile against the gateway.

In the product

The screen your team works from.

The Booking Engine runs the full customer, agent and counter journey on one inventory — seat maps, fare calendars, add-ons and coupons — with check-in and boarding validated by QR against a live manifest. Proven on daily ferry operations.

  • Sell
  • Board
  • Handle the exception
Live Bookings
Illustrative

Illustrative live booking board: today's departures with load, bookings by hour, a channel-split donut and a ticker of recent bookings.

312+12%
Bookings today
₹4.6L+9%
Revenue
4
Sailings
186
QR boarded
Today's departuresLoad
07:30North Pier → Island Bay
82%
09:15Island Bay → North Pier
61%
11:00North Pier → Harbour Cove
94%
14:45Harbour Cove → North Pier
38%
Recent bookings
2 adults + 1 car · North Pier → Island BayWeb₹1,240
4 adults · Island Bay → North PierCounter₹2,180
1 adult · North Pier → Harbour CoveAgent₹640
By channel
Web52%
Agent31%
Counter17%
Bookings by hour
A day, end to end

How it runs once it is live.

  1. 1

    Sell

    A customer, agent or counter books a seat or vehicle bay; payment confirms and a QR ticket goes out by email and WhatsApp.

  2. 2

    Board

    At the gangway the QR is scanned, the passenger is marked boarded and the manifest updates for everyone watching.

  3. 3

    Handle the exception

    A delay or cancellation triggers the reschedule panel; affected passengers are moved or refunded and a support ticket opens if they reply.

What the system does underneath

  • Customer or agent books a seat or vehicle bay → payment confirms → QR ticket issued
  • At the gate, the QR is scanned → the passenger is marked boarded → the manifest updates live
  • A delay or cancellation triggers the reschedule panel, moving affected bookings automatically

Ferry, Cruise & Water Transport FAQs

Yes. Vessels, routes and seat maps are each configured once and combined freely across sailings.

The sailing status panel marks it delayed or cancelled, and the reschedule panel moves affected bookings to a new sailing with capacity re-checked.

Still need help? Book a demo.

See it configured for ferry, cruise & water transport.

Bring one real route, queue or enquiry list — we configure it live in 45 minutes and you keep what we build.

Request a demo