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Booking Engine · Agent & Counter Booking
Agent Booking Hub
Assisted booking in a drawer, not a second system
app.quipcom.ai
Illustrative UI
Illustrative agent booking desk: customer lookup, sailing and seat selection, payment by counter, link or cash, and today's bookings
Agent desk · North Pier counter Booking, phone or nameSA
38+6
Today · counter
11
Payment links
14
Seats held
09:15
Next sailing
New booking
98765 43210 Ananya KrishnanReturning
North Pier → Island Bay Today
07:30
42 left · ₹640
09:15
18 left · ₹780
11:00
3 left · ₹950
2 adults 1 car
Fare + vehicle + meal₹1,960
Counter Send link Cash
Today's bookingsweb · agent · counter
HL-8812Ananya Krishnan07:30 · 2 adults + 1 car₹1,460Paid
HL-8811Rohan Mehta09:15 · 4 adults₹3,120Link sent
HL-8809Fatima Sheikh11:00 · 1 adult₹950Paid
HL-8804Coastal Tours Co14:45 · 12 adults (group)₹6,480Hold · 20m
Group hold HL-8804 expires in 20m — send the payment link?
In detail
What Agent Booking Hub does
Part of Agent & Counter Booking in Quip Booking Engine. Call-centre and counter teams sell from the same inventory, with the payment options each channel needs.
Guest phone lookup pre-fills known customer details
An enterprise seat step handles group bookings in the same flow
Where it fits
Assisted sales from the same inventory, with the payment each channel needs
Agent Booking Hub is 1 of 5 modules in this area. Each one works on the same record.
The Booking Engine workflow, end to end
Agent Booking Hub supports this flow alongside the other Booking Engine modules.
- 01
Search & select
Route, product and availability.
- 02
Configure
Seats, add-ons and passenger or vehicle details.
- 03
Pay
Gateway checkout, payment link, or counter payment.
- 04
Confirm
Ticket PDF with QR, sent by email and WhatsApp.
- 05
Board
QR validation updates the manifest and inventory in real time.
Who uses it
Who works with Agent Booking Hub
Counter / call-centre agent
Assisted booking, payment links, counter payment, edits and reschedules.
- Guest lookup by phone that pre-fills the booking
- Payment link, terminal or cash, recorded the same way
- Edits and reschedules without cancelling
Related
More in Agent & Counter Booking
app.quipcom.ai
Illustrative UI
Illustrative agent booking desk: customer lookup, sailing and seat selection, payment by counter, link or cash, and today's bookings
Agent desk · North Pier counter Booking, phone or nameSA
38+6
Today · counter
11
Payment links
14
Seats held
09:15
Next sailing
New booking
98765 43210 Ananya KrishnanReturning
North Pier → Island Bay Today
07:30
42 left · ₹640
09:15
18 left · ₹780
11:00
3 left · ₹950
2 adults 1 car
Fare + vehicle + meal₹1,960
Counter Send link Cash
Today's bookingsweb · agent · counter
HL-8812Ananya Krishnan07:30 · 2 adults + 1 car₹1,460Paid
HL-8811Rohan Mehta09:15 · 4 adults₹3,120Link sent
HL-8809Fatima Sheikh11:00 · 1 adult₹950Paid
HL-8804Coastal Tours Co14:45 · 12 adults (group)₹6,480Hold · 20m
Group hold HL-8804 expires in 20m — send the payment link?
Payment Links & Counter Payment
Link, terminal or cash, recorded the same way
app.quipcom.ai
Illustrative UI
Illustrative agent booking desk: customer lookup, sailing and seat selection, payment by counter, link or cash, and today's bookings
Agent desk · North Pier counter Booking, phone or nameSA
38+6
Today · counter
11
Payment links
14
Seats held
09:15
Next sailing
New booking
98765 43210 Ananya KrishnanReturning
North Pier → Island Bay Today
07:30
42 left · ₹640
09:15
18 left · ₹780
11:00
3 left · ₹950
2 adults 1 car
Fare + vehicle + meal₹1,960
Counter Send link Cash
Today's bookingsweb · agent · counter
HL-8812Ananya Krishnan07:30 · 2 adults + 1 car₹1,460Paid
HL-8811Rohan Mehta09:15 · 4 adults₹3,120Link sent
HL-8809Fatima Sheikh11:00 · 1 adult₹950Paid
HL-8804Coastal Tours Co14:45 · 12 adults (group)₹6,480Hold · 20m
Group hold HL-8804 expires in 20m — send the payment link?
Back-office & Blocked Bookings
VIP, event and operational holds
app.quipcom.ai
Illustrative UI
Illustrative agent booking desk: customer lookup, sailing and seat selection, payment by counter, link or cash, and today's bookings
Agent desk · North Pier counter Booking, phone or nameSA
38+6
Today · counter
11
Payment links
14
Seats held
09:15
Next sailing
New booking
98765 43210 Ananya KrishnanReturning
North Pier → Island Bay Today
07:30
42 left · ₹640
09:15
18 left · ₹780
11:00
3 left · ₹950
2 adults 1 car
Fare + vehicle + meal₹1,960
Counter Send link Cash
Today's bookingsweb · agent · counter
HL-8812Ananya Krishnan07:30 · 2 adults + 1 car₹1,460Paid
HL-8811Rohan Mehta09:15 · 4 adults₹3,120Link sent
HL-8809Fatima Sheikh11:00 · 1 adult₹950Paid
HL-8804Coastal Tours Co14:45 · 12 adults (group)₹6,480Hold · 20m
Group hold HL-8804 expires in 20m — send the payment link?
Edit & Reschedule
Change the trip without cancelling it
Bring one real route.
We’ll configure a route, its fares and a seat map live, then book, pay and board a sample passenger.