Parts mapped to models
Part numbers are mapped to appliance categories, models and supported revisions, so a technician chooses from parts approved for that appliance rather than an unqualified stock list.
Find the spare that actually fits the appliance.
A controlled catalogue maintained by your parts team, so technicians choose from parts approved for the appliance in front of them.
Illustrative workflow · sample records
Part of Catalogue, Availability & Allocation in Inventory Management. A stock balance only helps when it is the right part, for the right model, in a usable location.
Part numbers are mapped to appliance categories, models and supported revisions, so a technician chooses from parts approved for that appliance rather than an unqualified stock list.
Approved substitutes are maintained alongside each part, and serial- or batch-tracked parts are identified where your process requires it.
Rates, coverage references and replacement rules sit with the part record, so pricing and warranty decisions use the same source as the catalogue.
Interactive, with fictional records. Select records and try the actions; the panel this module is about is highlighted.
Central stores → service centre → technician
Select a part to inspect compatibility and job allocation.
| Part / location | On hand | Reserved | Available |
|---|---|---|---|
| 30 | 6 | 24 | |
| 12 | 4 | 6 | |
| 22 | 3 | 18 | |
| 8 | 6 | 1 |
Duct kit · 150 mm
Aster 90 installation · Anita Rao
1 duct kit needed for the visit.
Reservation protects the part; issue records custody.
Spare Parts & Model Compatibility is 2 of 3 modules in this area. Each one works on the same record.
Follow a spare from the warehouse to the customer’s appliance, with the service ticket connecting every reservation, issue, return and cost.
Link the SKU to appliance models, approved substitutes and stocking locations.
Check usable availability and allocate parts against the customer ticket.
Transfer from stores to the technician kit with a recorded acknowledgement.
Log fitted parts. Return unused stock and quarantine defective replacements.
Review job costs, count variances and open demand before the next purchase.
Owns part masters, compatibility, location stock and replenishment policy.
Illustrative workflow · sample records
Separate what is on the shelf from what you can promise.
Illustrative workflow · sample records
Reserve for a specific visit, then record what was fitted.
We’ll map its models, locations and a live reservation on the call, from central stores to the technician’s kit.