Sales, service and bookings, built for ferry operators.
Sales & Service CRM and a white-label Booking Engine for high-volume operators — with QuipAI scoring, drafting and routing inside the screens your team already uses.
Seat-level inventory, QR boarding and a live manifest for daily sailings.
See the solutionSix products on one platform, QuipAI inside each.
Start with the product your team needs today. Everything shares one customer record, one AI layer and one set of integrations.
Your CRM already knows which deal is slipping.
Illustrative sales pipeline board across five stages, with deal value, AI score, weighted forecast and monthly closed revenue.
- 1Capture
- 2Engage
- 3Manage
- 4Close & learn
Every request, every reply, every SLA.
Illustrative service desk board: open tickets with SLA countdowns, deflection rate and a ticket volume trend.
- 1Raise
- 2Route
- 3Resolve
- 4Learn
One backbone for online, assisted and counter journeys.
Illustrative live booking board: today's departures with load, bookings by hour, a channel-split donut and a ticker of recent bookings.
- 1Search & select
- 2Configure
- 3Pay
- 4Confirm
- 5Board
Bought anywhere. Serviced through one connected journey.
After-sales service
Bengaluru service network
Customer service requests
Select a request to review and schedule it.
SR-24081
New chimney installation and duct connection
Customer confirmation stays on the ticket.
Technician day plan
Travel, on-site work and parts exceptions stay visible.
Chimney installation
En route · last sync 10:12Hob diagnosis
On site · checked in 12:08Water heater repair
Follow-up needed · last sync 09:40- 1Raise the request
- 2Verify & assign
- 3Book the visit
- 4Resolve on site
- 5Bill & follow through
The right spare part. At the right visit. Fully accounted for.
Service parts inventory
Central stores → service centre → technician
Stock you can actually promise
Select a part to inspect compatibility and job allocation.
| Part / location | On hand | Reserved | Available |
|---|---|---|---|
| 30 | 6 | 24 | |
| 12 | 4 | 6 | |
| 22 | 3 | 18 | |
| 8 | 6 | 1 |
DK-150
Duct kit · 150 mm
SR-24081 · Priya Sharma
Aster 90 installation · Anita Rao
1 duct kit needed for the visit.
Reservation protects the part; issue records custody.
- 1Map the right spare
- 2Reserve for the job
- 3Issue to the technician
- 4Fit or return
- 5Reconcile & replenish
Answer before it becomes a ticket.
Illustrative website chatbot answering questions with cited sources, then handing over to a human
- 1Ask
- 2Answer from knowledge
- 3Deflect or create a ticket
- 4Agent replies with the assistant
- 5CSAT & learning
Booking, CRM, inventory and field service — one connected loop.
Most systems store what happened. QuipAI reads it.
The reason to switch. Most CRMs store what happened — QuipAI reads it. Scoring, risk detection, coaching and forecasting run on your own pipeline, and every output carries the reasoning behind it.
Illustrative QuipAI screen — QuipAI overview: pipeline health score, weekly digest and top opportunities
Illustrative QuipAI screen — AI-ranked lead list ordered by score
Illustrative QuipAI screen — Pipeline process problems found by QuipAI with severity and deals affected
5 of 12 deals above ₹8L have one contact. Multi-thread before proposal.
Median first response 2.4h vs 1h benchmark. New leads cool before contact.
41% of weighted value sits in two accounts. Forecast is fragile.
Discounts above 12% in 6 of the last 9 wins. Pricing guidance drifting.
Illustrative QuipAI screen — Deals about to slip, with the reasons and the suggested next action
- No reply in 6 days
- Competitor mentioned twice
- Champion went quiet
- Proposal open 11 days
- Budget owner not on thread
- Close date moved twice
Illustrative QuipAI screen — Per-rep coaching view with grades and trends
Illustrative QuipAI screen — Won and lost deals analysed by reason
Demo within 5 days of first contact — 2.1× win rate
Two or more contacts on the deal before proposal
Pricing shared on the call, not by email
Illustrative QuipAI screen — Natural-language search across leads and deals
Illustrative QuipAI screen — A lead record with its AI score broken down by factor
Owner Asha Rao
Stage Negotiation
Value ₹24.0L
Last touch Call · yesterday
Illustrative QuipAI screen — A ticket with the QuipAI rail drafting a reply
AI Overview
Pipeline health scored, with the reasons behind it
- Active pipeline, won and lost revenue, win rate, average response time and forecast accuracy
- A weekly digest of the events that actually moved deals, with flagged actions
- Top opportunities ranked by AI confidence, each with a close date
Lead Ranking
Your whole book, ordered by what to do first
- Every lead scored 0–100 from engagement, fit, intent and recency
- Sentiment, buy signals and open risks shown per lead
- The first row of the list is genuinely the first call of the day
Pipeline Flaws
It finds the process problem, not just the deal
- "5 of 12 deals above ₹8L are single-threaded" — named, quantified, with leads affected
- First-response time measured against an industry benchmark
- Competitive gaps, pricing behaviour and pipeline concentration flagged by severity
At-Risk Deals
Flagged before they go quiet
- Urgency, days to decision and the specific risk on every at-risk deal
- A recommended recovery play, not just an alert
- Risk factor comparison across score, sentiment, response, engagement and stakeholders
Team Coaching
Where each rep is actually losing deals
- Per-rep active deals, pipeline, wins, average response time and conversion
- Improving, stable or declining trend called out per person
- The evidence a one-to-one needs instead of a gut feeling
Win / Loss Analysis
The patterns behind closed deals
- What winners had in common — multi-stakeholder engagement, early champion, fast response
- Common loss factors — single-threaded, product gap found late, price-led evaluation
- Average win cycle compared against the deals that stalled
Smart Search
Ask in plain English, get real filters
- "High value deals stuck in negotiation" becomes stage and deal-value filters
- QuipAI shows the filters it applied, so you can check its work
- Results carry the score, the reasoning and the recommended next step
Score Inside the Lead
No separate tool to open
- The AI score sits in the lead record next to win probability and engagement
- Days in stage and follow-up count shown alongside
- A plain recommendation — "hot lead, prioritise for closing"
Role-Aware Assistant
One click away on every screen
- Ask for top leads, deals at risk, pipeline health or a drafted follow-up
- Answers adapt to the role you are working in
- Replies cite the specific deals behind the answer
Built around real operational journeys
Each solution maps the products to the way that industry actually sells, serves and moves people.
Ferry, Cruise & Water Transport
Seat-level inventory, QR boarding and a live manifest for daily sailings.
ExploreBus, Cab & Fleet Operators
One booking core across routes and vehicles, with driver onboarding on the same platform.
ExploreTours, Activities & Attractions
Time-slotted capacity, add-ons and coupons, with QR entry at the gate.
ExploreHotels, Resorts & Wellness Retreats
A missed call becomes a lead in seconds, with a quote out before the guest cools off.
ExploreD2C, Grocery & Quick-Commerce Support
Order issues resolved with the reasoning and the deflection numbers to prove it.
ExploreDealers, EV & Field Services
Field sales, territory coverage and a knowledge base built from your own product documents.
ExploreWorks with the tools you already run
- WhatsApp Business
- Gmail
- Outlook
- Google Meet
- Microsoft Teams
- Zoom
- Slack
- Razorpay
- Cashfree
- Stripe
- Google Calendar
- CSV Import
- REST APIs
- Webhooks
Illustrative pilot targets
From the blog
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Frequently asked questions
Yes. Lead Management (Sales CRM) and the Ticket Workspace (Service CRM) are the defaults; everything else activates in phases as your process is ready for it.
Yes. QuipCom deploys as cloud, SaaS, or on-premise depending on your requirements.
Yes — domain, branding, confirmation templates and embedded widgets are configurable, most fully documented on the Booking Engine.
Yes. Confidence and escalation thresholds, approval steps, and hand-over rules are yours to set on every AI capability.
Yes — INR pricing, GST-ready invoicing, and native WhatsApp Business are built in, not bolted on.
Typically 2–4 weeks for the foundation phase, with broader deployments over 5–7 weeks depending on scope.
Bring one real pipeline or one real queue.
We'll map it live in 45 minutes — your stages, categories or routes, configured on the call.
- No slide deck — a working system on your own data
- Sales, service and booking in one session
- Honest answers on what is live vs roadmap